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  1. Get help for all your Astro TV & Fibre Internet enquiries - technical issues, billings & account management, latest promotions & offerings, FAQ and more.

  2. Submit your feedback form regarding Astro reconnection, disconnection, account maintenance, billing, product and services, technical issue, installation & more.

  3. Find the nearest Astro branches - customer service center, experience store, kiosks and authorized retailers today! Got questions? Need technical support? Contact us now!

  4. May 27, 2024 · Sebarang aduan kerosakan berkaitan dengan Astro iaitu masalah teknikal ( Techincal Problem ), pertanyaan dan sebagainya, anda boleh hubungi bahagian perkhidmatan pelanggan seperti berikut: Hotline & Whatsapp (HQ) :03 – 9543 3838. Astro IPTV: 03 – 9543 1543. Astro NJOI: 03 – 9543 8100. Media Sosial.

  5. Johor Bahru. No. 80 Jalan Molek 2/2, Taman Molek, 81100, Johor Bahru, Johor. Monday – Friday: 9:30am – 5:30pm Saturday: 9:30am – 2:00pm Sunday & PH: Closed. *During Ramadan, our operating hours are as follow: Monday – Friday: 9:00am – 5:00pm Saturday: 9:00am – 1:30pm Sunday & PH: Closed. Kota Kinabalu.

  6. Call to subscribe Astro Box Office Movies at 03 9543 3838 (8 am – 12 midnight) Sign up online at www.astro.com.my; Sign up via SMS; Type ABOM HEBAT Name ICNumber and send to 32888

  7. Channel 200. WhatsApp by sending “Hi” to +603 9543 3838. Message our agents on our official Facebook and Twitter page. During the system upgrade, you may still continue to make payments via My Astro, pay.astro.com.my, online banking, JomPAY or over the counter (e.g., 7-11, Petrol Station, Pos Malaysia).

  8. My Astro is now available on app and web! Whether you're on a mission to pay bills with touch of a button, looking to redeem exclusive rewards, or needing support from our agents around-the-clock, the new My Astro makes it all easier. Login to My Astro web.

  9. Please enter your 10-digit Astro account number to view your latest bill and pay immediately.

  10. Read about our General Terms & Conditions for Astro Services such as Use of Service, Minimum Subscription Period, Payment Terms and more