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Investor Relations Enquiries for equity/debt institutional investors, analysts and shareholders of CIMB Group. For any customer or account related matters, please contact the Customer Resolutions Unit (CRU).
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A. BACKGROUND The Customer Service Charter (also referred to as Charter) was set up in 2011 with the intention to outline key commitments and service standards for all banks when providing service to customers. The Charter encompasses the following considerations: The charter is designed to reflect the basic banking services/common services.
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Contact us today for any feedback on our products and services. Your satisfaction as a CIMB Bank SG customer is the best measure of success for us.
Your feedback matters to us We are committed to delivering great experience. We welcome your suggestions, compliments and complaints as an opportunity to improve our services and put things right when we have let you down. Let us know how we can help you.
What is CIMB Phone Banking? At CIMB, we are dedicated to deliver better banking services to our customers. Our 24 hour automated banking service allows our customers to get account information from the comfort of their home or even when abroad.
