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  1. Customer Portal is a secure website that provides our customers with a single point of access to their policy details such as making secured payments, perform policy transactions, claims and download policy; statements, notices and e-correspondences. It is available 24/7, 365 days a year.

  2. Registration of Customer Portal. 2. Login to Customer Portal. 3. Forgot Password. 4. Policy Enquiry. 5. Online Support.

  3. Customer Portal is a web portal that enables you to view your life insurance policy details and perform online services securely whereas oneTokio is a mobile application designed for our customers to have a quick access to their policy details anytime.

  4. Welcome to the customer portal. Before registration, kindly ensure your mobile contact number and email address have been updated with our system. If you have not updated, please contact us at 03 2059 6188 or email us @ customercare@tokiomarinelife. com.my for any assistance. Tokio Marine Life Insurance Malaysia Bhd.

  5. Unable to authenticate your user name and password. Please try again.

  6. We have 5 cashless payment options for you to choose from. 1. Customer Portal. Pay your Tokio Marine Life insurance premiums via our Customer Portal platform. Sign up as a user at our Customer Portal to pay online and manage your life insurance policy. Steps to access Customer Portal online payment. a.

  7. Please Call us at 03-2603 3999 or email us at customercare@tokiomarinelife.com.my for any queries.

  8. MyTokioApp. Hello convenience, goodbye hassle! Say goodbye to long waiting times and complex procedures. With the new MyTokioApp from Tokio Marine, you can now manage your insurance policies with ease and efficiency. Designed to offer a seamless experience, this app brings a world of convenience right to your fingertips. Why Download.

  9. Welcome to e-Banca Portal Enter your details to login. Forgot Password? | First Time Login

  10. Customers who used to make payments at our branch offices may now use the following online channels, which are safe and easy: 1. Pay online via Customer Portal. Log on to Customer Portal. Login with your NRIC/ Passport Number and security password. Select “e-Payment” tab in the menu bar.

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