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  1. Jul 15, 2021 · Here Is CEO Ed Bastian’s Email Address. Just last week I lamented the ridiculous hold times at Delta. While my hold time was a lengthy 3.5 hours, others have reported absurd hold times of up to 41 hours! Furthermore, Delta’s call-back feature is broken, meaning 1.) you must wait on hold and 2.) the estimated time in which your call is ...

  2. Jan 31, 2023 · Delta CEO Ed Bastian is bringing back his one-on-one discussion series for another round of conversations worth navigating. The first season of Gaining Altitude ended on a high note, but don’t worry – there’s more to come. Bastian launched the series in the depths of the pandemic. Inspired by companywide employee town halls that focus on ...

  3. Dec 16, 2021 · Delta CEO Ed Bastian sits down with CNBC's Phil LeBeau and the 'Squawk Box' team to break down why the airline expects to turn a pretax profit of about $200 million in the fourth quarter. Bastian ...

  4. Sep 27, 2023 · In his first public comments since changes to his airline's frequent flyer program outraged scores of loyalists, Delta Air Lines CEO Ed Bastian admitted that the airline may have overdone the changes, alienating some customers. "No question, we probably went too far," Bastian said. "Our team wanted to kind of rip the band-aid off."

  5. May 1, 2023 · " Ed Bastian is a true exemplar of what it means to be a visionary, resilient, purpose-driven leader," said Ken Frazier, former chair and CEO of Merck and our 2021 CEO of the year, who served on ...

  6. CNBC’s Phil LeBeau and Delta Air Lines CEO Ed Bastian joins 'Squawk Box' to discuss the company's quarterly earnings results, 2024 travel outlook, news of ad...

  7. Shai & Ed As we transport up to 6.4 million of our customers over the Thanksgiving holiday, I’m thankful for everything the @delta team has achieved this year. From launching free Wi-Fi to winning several prestigious awards to carrying many of you home safely to your families this week with a smile, there’s really nothing too big or too ...