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Survey Force（Lightning対応）を使用すると、salesforce.comでネイティブに顧客フィードバックを作成、送信、および取得できます。
API Name: Salesforce_Feedback_Management (This field auto-completes.) Description: Allows users to use advanced survey features; Select Salesforce as the user license, and click Save. In the System section, click System Permissions. Click Edit. Enable Salesforce Surveys Advanced Features, and click Save. On the confirmation message, click Save.
Feedback Management Licenses. Understand the capabilities provided in the three Salesforce Feedback Management licenses so that you get the right license for your business requirements. Understand the capabilities provided in the three Salesforce Feedback Management licenses. Understand and avail capabilities of the Survey Response Pack license.
アンケートに回答した後で、Salesforce で自分の回答を見られるようにするかどうか。これは内部アンケートでのみ可能です。今回は外部アンケートなのでできません。決定すべき項目が 1 つ減りました。 回答する際に認証を要求するかどうか。
Set Up Service Cloud Basics. Cases. Find out what your customers think about their experiences with customer support. Automatically email a survey to the case contact when a case is closed o...
7 Mei 2024 · Salesforce surveys when created using a powerful survey tool can streamline the feedback process, providing real-time data that can be easily analyzed and acted upon. By gathering feedback at key touchpoints, you can proactively address concerns, strengthen customer relationships, and ultimately drive long-term loyalty.
Click +New Survey. Enter a survey name. To enter a survey title, click Setup and enter a survey Title. Note The survey title only appears to respondents if you select Show/hide title and a developer enables an element for it in a web campaign template. To change the Question title location from the top, select Setup and in the Question section ...
