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  1. If you have enquiries about Malaysia Airlines' products and services, kindly contact our 24-hour call centre at 1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia). oneworld Press Room. For the latest news about oneworld and its member airlines, please click here.

  2. Do you need help? Malaysia Airlines customer services are committed to providing you with the best support. Contact us if you have any questions.

  3. Kindly drop us an email at group.helpdesk@malaysiaairlines.com and Malaysia Airlines' Groups team will assist you within (2) working days. Our Helpdesk team is open at the following times (Malaysia Time) : Monday to Friday : 8.30am – 5.30pm. Saturday, Sunday and Public Holidays (in Malaysia) : Closed.

  4. May 19, 2024 · I missed my connecting flight on Malaysia Airlines due to the delay of my inbound flight on other airlines. Can you refund my ticket?

  5. For ‘Fix Your Plan’, kindly contact Malaysia Airlines Customer Service to cancel and refund the ticket in case of no replacement flight. You can contact us at: Global Customer Contact Centre 1-300-88-3000 (calls within Malaysia) or +603-7843-3000 (calls from outside Malaysia)

  6. KUALA LUMPUR: Consumer complaints against airlines and airports have fallen 59.1 per cent in the first half of 2021 (1H21) compared to the same period last year with a total of 157 complaints being submitted to the Malaysian Aviation Commission (Mavcom).

  7. KLIA, 23 June 2024 – Malaysia Airlines and Huawei have entered a strategic partnership aimed at revolutionising the national airline’s digital landscape through Huawei Consumer Cloud Services’ advanced digital solutions. This collaboration will enable Malaysia Airlines to gain deeper insights into traveller preferences and effectively ...

  8. Our Public Complaints Bureau Unit operation time is as below: Monday - Thursday. 8:00am - 1:00pm. 2:00pm - 5:00pm. Friday. 8:00am - 12:30pm. 2:30pm - 5:15pm. For enquiries regarding accounts, products, financing, lost of ATM and Debit cards, please call our Bank Rakyat Call Centre at 1-300-80-5454.

  9. Jun 25, 2024 · KUALA LUMPUR, June 25 ― Malaysia Airports Holdings Bhd (MAHB), in expanding the country's network connectivity, expects three new airlines including British Airways, ThaiViet Jet, and 9 Air, to begin operations by the end of this year. MAHB said Kuala Lumpur International Airport (KLIA) is now ...

  10. Jun 24, 2024 · Flight data shows the flight made its departure from Kuala Lumpur at 18:17 local time this afternoon. The aircraft had climbed to FL400 (40,000 feet) for the northerly service to Bangkok, before declaring the emergency whilst still transiting the Malaysian peninsula. The flight is now continuing on a return for KUL at the reduced altitude of ...

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