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  1. Simply talk and have a chat. We welcome your feedback and inquiries. Live Chat Feedback. +603 2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) Facebook. Twitter. customercare@ambankgroup.com. For Collection Enquiry. +603 2054 6688.

  2. Your one-stop section for all your essential banking needs such as transfer money, pay bills, AmSecure authorisation and more, organised for faster access and convenience. ACCOUNTS. Effortless. navigation. The refined account view lets you easily switch between savings, investments, cards and more. ONBOARDING CHALLENGE .

  3. The Customer Service Charter (also referred to as Charter) was set up in 2011 with the intention to outline our key commitments and service standards in providing service to our customers. B. SERVICE STANDARDS. Pillar 1: Know Your Customer. Anticipate the customer’s needs and preference.

  4. AmBank Contact Centre and Support. Welcome! You can reach us at +603-2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) and our friendly customer service officer will assist you. You can also browse the sections below to learn more about the support that we provide. If you have any credit card issues, let AmOnline help you.

  5. Jul 12, 2023 · The hotline operates 24 hours a day, 7 days a week, ensuring that you can reach them at any time. To contact AmBank’s customer service hotline, dial the following number: Local customers: 1-300-80-8888. Overseas customers: +603-2178-8888. 2)Email: If you prefer written communication, you can reach out to AmBank via email.

  6. Call our Customer Contact Centre daily from 7.00 a.m. to 11.00 p.m. at 03-2178 8888; Email us at customercare@ambankgroup.com; Send the enquiry via AmMail messaging feature within the AmOnline App; Read our FAQs here; OR ; Walk-in to any of our branches and our Customer Service Officers are ready to assist you.

  7. Minimum RM10,000 & Maximum RM200,000. Financing Tenure: Minimum 5 years & Maximum 40 years or age 70 at financing expiry; whichever is earlier. Financing Margin: Up to 100% + 5% of RTT financing. Profit Rate: As low as Standardised Base Rate + 2.75% per annum.

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