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  1. You can reach us at +603-2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) and our friendly customer service officer will assist you. You can also browse the sections below to learn more about the support that we provide.

  2. Talk to Us. Simply talk and have a chat. We welcome your feedback and inquiries. Live Chat Feedback. +603 2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) Facebook. Twitter. customercare@ambankgroup.com. For Collection Enquiry. +603 2054 6688. (Monday – Thursday, 8.45 a.m. to 5.45 p.m. / Friday, 8.45 a.m. to 4.45 p.m., except Public Holidays)

  3. The Customer Service Charter (also referred to as Charter) was set up in 2011 with the intention to outline our key commitments and service standards in providing service to our customers.

  4. Jul 12, 2023 · 1)Customer Service Hotline: AmBank’s customer service hotline is a quick and convenient way to get in touch with their representatives. You can call their dedicated helpline to inquire about your account, report a lost or stolen card, request for assistance, or resolve any banking-related issues.

  5. Banking / Perbankan. Step 1 : Feedback Details. Langkah Pertama : Menulis Maklum Balas. Please complete the Feedback Form or provide details of your feedback in a written format and ensure all relevant information is provided. The Feedback Form can be obtained from our Customer Service Desk.

  6. Anticipate the customers needs and preference. Offer products and services as per the customer’s requirements. Expected Outcome. BUILD TRUST. No. Commitment. Service Standards. 1.1. We strive to help the customer to find the right product that suits the customer’s need and profile.

  7. Aug 2, 2021 · Contact our AmBank Group’s Transaction Banking Contact Centre at (603) 2178 3188 or email us at e-ambizcare@ambankgroup.com during our office hours

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  9. Pihak careline Bank AmBank customer services beroperasi setiap hari dari jam 7.00 pagi sehingga 11.00 malam selama 7 hari seminggu. Jadi sekiranya anda menghadapi masalah, terus sahaja hubungi pihak Bank AmBank customer servis supaya masalah yang anda hadapi akan selesai.

  10. Jun 11, 2013 · If you need to get in touch with Ambank, contact their customer service centre at 1300 80 8888 (domestic) or +603 2178 8888 if you are calling from overseas. Be it report lost of credit card, or ATM card, AMbank has a dedicated customer service hotline to cater all enquires.