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  1. en.wikipedia.org › wiki › Interactive_IntelligenceInteractive Intelligence - Wikipedia

    Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation.

  2. www.genesys.com › en-gb › companyGenesys to Acquire Interactive Intelligence | Genesys

    Aug 31, 2016 · Genesys, a leader in omnichannel customer experience and contact centre solutions, announced a deal to buy Interactive Intelligence, a cloud and on-premise provider of customer engagement, communications and collaboration. The transaction, valued at $1.4 billion, will create the world’s premier omnichannel customer experience company.

  3. www.zdnet.com › article › genesys-buys-rival-software-firmGenesys buys rival software firm Interactive Intelligence for ......

    Aug 31, 2016 · Genesys, a call center software maker, buys rival firm Interactive Intelligence Group, which also sells cloud-based software for customer experience. The deal aims to broaden Genesys' portfolio and reach more customers of all sizes and sophistication levels.

  4. www.linkedin.com › company › interactive-intelligenceGenesys | Interactive Intelligence | LinkedIn

    About us. Genesys acquired Interactive Intelligence in December 2016. Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from seamlessly connecting...

  5. www.genesys.com › en-gb › companyGenesys Completes Acquisition of Interactive Intelligence

    Genesys, a global leader in omnichannel customer experience and contact centre solutions, has completed its acquisition of Interactive Intelligence in 2016. The combined company offers the most complete portfolio of cloud and on-premise solutions for customer engagement.

  6. www.bloomberg.com › news › articlesGenesys to Buy Interactive Intelligence in $1.4 Billion Deal

    Aug 31, 2016 · Genesys Telecommunications Laboratories Inc., the maker of call-center software, has agreed to buy Interactive Intelligence Group Inc. in a deal valued at about $1.4 billion. Genesys will pay...

  7. www.crn.com › news › networkingGenesys To Acquire Contact Center Rival Interactive Intelligence...

    Aug 31, 2016 · Genesys, a call center software provider, announced its plans to buy Interactive Intelligence, another contact center vendor, in 2016. The deal aimed to create a broader portfolio of customer experience solutions, both in the cloud and on-premise.