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Zendesk help is the official support site for Zendesk users, where you can find articles, videos, and tutorials on how to use Zendesk products and features. Whether you need help with setting up your help center, using the Iframe app, choosing the best help desk software, or avoiding security risks, Zendesk help has the answers you need.
How do I get support from Zendesk? Looking for help with Zendesk? There are lots of options when you need customer support, pick the one that works best for you: Option 1: Searching the Help Centerand asking your peers in the Community. Option 2: Contacting Zendesk Customer Support from within your product.
Product and account support. Our help center is fresh and always open for business. If you can’t find the answer you’re looking for, we’re here to lend a hand. Go to the help center. Our offices around the world. Global HQ - MAP. 989 Market St. San Francisco, CA 94103. zendesk.com. Australia - MAP. Level 13, 550 Bourke Street,
Take your support personally. For long-term loyalty, every customer should feel like your only one. Zendesk for Service offers the support features you need to keep customers coming back.
Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Watch the video series to outline a getting started plan and use the featured content below to get up and running. Meet Support.
How can we help? Contact us. Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial.
Lesson 1: Ticket Basics. Lesson 2: Viewing and Organizing. Lesson 3: Solving Tickets. Lesson 4: Self-Service. Lesson 5: Business Rules. Where to go next. If you're new to Zendesk Support and want a quick overview of what it's all about, this getting started tutorial is for you.
Support teams know the most about customer issues and how to solve them. Collect their expertise and make it accessible to customers with Think articles for common things like frequently asked questions, product details, policies, and more.
If you need to contact Zendesk, your options are outlined in Contacting Zendesk Customer Support. Interacting in the help center. Vote or comment on articles and community postings with your questions or insights. To do so, sign up or log in to the help center before posting your question or comment.
Take your support personally. For long-term loyalty, every customer should feel like your only one. Zendesk for Service offers the support features you need to keep customers coming back.
