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  1. Customer Portal is a secure website that provides our customers with a single point of access to their policy details such as making secured payments, perform policy transactions, claims and download policy; statements, notices and e-correspondences. It is available 24/7, 365 days a year.

  2. We, Tokio Marine Life Insurance Malaysia Bhd., use our corporate landlines to get in touch with customers. Our corporate phone numbers, which are published on our website, will be displayed on your mobile phone should you receive a call from us.

  3. Customer Service Hotline: 1800-88-0812. Fax: 03-2022 0804. Operating hours. Mondays to Fridays. 8.30am - 5.30pm. WhatsApp Live Chat. +603-2027 8488. Monday to Friday. (Except public holiday) 8.30am - 5.30pm. Visit / Write to us. Tokio Marine Insurans (Malaysia) Berhad. Level 20, Menara Hap Seng 3, Plaza Hap Seng, No. 1, Jalan P. Ramlee,

  4. Tokio Marine Insurans (Malaysia) Berhad. Browse General Insurance. 1800 88 0812.

  5. Chat with us! Instant customer service support. Conveniently chat with us from your mobile or desktop. Save chats for future reference. Save time with our virtual queue management. As easy as any messenger service. Access to Tokio Marine Life Customer Portal. Have queries? Speak to our friendly agents.

  6. Customer Service Centre Tokio Marine Life Insurance Malaysia Bhd. Ground Floor, Menara Tokio Marine Life 189, Jalan Tun Razak 50400 Kuala Lumpur Malaysia

  7. Our customers can easily contact us through these channels: Contact Us. Our Commitment To Your Enquiries And Complaints. We believe our customers are entitled to efficient, honest and fair treatment in their dealings with us, especially if something goes wrong. We welcome your feedback to improve our services in order to resolve issues expediently.

  8. Please Call us at 03-2603 3999 or email us at customercare@tokiomarinelife.com.my for any queries.

  9. Manage your policy according to your schedule with services you need wherever you are. Online Support Just email us or let us call you back if you need any assistance or help.

  10. Tokio Marine General Insurance Malaysia. MyTokioApp. Hello convenience, goodbye hassle! Learn More. What is Medical Inflation? Learn More. Motor Campaign. Get rewarded by insuring your vehicle with Tokio Marine. Learn More. What you need to know about New Service Tax. Effective 1 March 2024. Learn More. What would you like to cover?