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  1. Customer Portal is a secure website that provides our customers with a single point of access to their policy details such as making secured payments, perform policy transactions, claims and download policy; statements, notices and e-correspondences.

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  3. Customer Portal is a web portal that enables you to view your life insurance policy details and perform online services securely whereas oneTokio is a mobile application designed for our customers to have a quick access to their policy details anytime.

  4. Please key in one of your Policy No. of which you are the Policy Owner. Policy No *. Mobile Phone No *. Please enter mobile phone number which was provided to us earlier. Email Address. Please complete this field if there was email address provided to us earlier.

  5. Pay your Tokio Marine Life insurance premiums via our Customer Portal platform. Sign up as a user at our Customer Portal to pay online and manage your life insurance policy. Steps to access Customer Portal online payment. a. Log on to Customer Portal. b. Login with your NRIC/ Passport Number and security password.

  6. Step by Step guide. No. Items. 1. Registration of Customer Portal. 2. Login to Customer Portal. 3. Forgot Password.

  7. Available now on Customer Portal! Learn More. Medical Riders Premium and Insurance Charges Revisions. Learn More. Educational Resources on Life Insurance. Learn More. Service Guide. Learn More. Is your Debit Card expiring soon? Just 5 simple steps to update your Debit Card details. Learn More. Debit Card Transaction (Card Not Present) Learn More.

  8. Please Call us at 03-2603 3999 or email us at customercare@tokiomarinelife.com.my for any queries.

  9. Tokio Marine Life - Customer Website

  10. Welcome to e-Banca Portal Enter your details to login. Forgot Password? | First Time Login