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  1. You can reach us at +603-2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) and our friendly customer service officer will assist you. You can also browse the sections below to learn more about the support that we provide.

  2. The Customer Service Charter (also referred to as Charter) was set up in 2011 with the intention to outline our key commitments and service standards in providing service to our customers.

  3. Step 1 : Feedback Details. Langkah Pertama : Menulis Maklum Balas. Please complete the Feedback Form or provide details of your feedback in a written format and ensure all relevant information is provided. The Feedback Form can be obtained from our Customer Service Desk.

  4. Anticipate the customers needs and preference. Offer products and services as per the customer’s requirements. Expected Outcome. BUILD TRUST. No. Commitment. Service Standards. 1.1. We strive to help the customer to find the right product that suits the customer’s need and profile.

  5. Talk to Us. Simply talk and have a chat. We welcome your feedback and inquiries. Live Chat Feedback. +603 2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) Facebook. Twitter. customercare@ambankgroup.com. For Collection Enquiry. +603 2054 6688. (Monday – Thursday, 8.45 a.m. to 5.45 p.m. / Friday, 8.45 a.m. to 4.45 p.m., except Public Holidays)

  6. At the same time, please note that the following precautionary measures have been imposed with immediate effect: As a physical distancing measure, we are limiting the number of customers inside the banking hall to a maximum of of between 5 to 10 customers at any one time, depending on the branch size. All COVID-19 Standard Operating Procedures ...

  7. May 31, 2021 · In line with the announcement by the government on the Movement Control Order (MCO), our Contact Centre’s operating hours have been revised as per attached. For quicker and easier banking needs, you may logon to your AmOnline web or mobile app which available to you 24/7.

  8. Jun 11, 2013 · If you need to get in touch with Ambank, contact their customer service centre at 1300 80 8888 (domestic) or +603 2178 8888 if you are calling from overseas. Be it report lost of credit card, or ATM card, AMbank has a dedicated customer service hotline to cater all enquires. Author: admin. Maybank Customer Service Centre.

  9. Aug 2, 2021 · Contact our AmBank Group’s Transaction Banking Contact Centre at (603) 2178 3188 or email us at e-ambizcare@ambankgroup.com during our office hours

  10. Jul 12, 2023 · Looking for efficient and reliable AmBank Customer Service? Contact their 24/7 hotline or visit their website for assistance with all your banking needs.