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  1. Get help for all your Astro TV & Fibre Internet enquiries - technical issues, billings & account management, latest promotions & offerings, FAQ and more.

    • My Account

      Get help for all your Astro TV & Fibre Internet enquiries -...

    • Form

      Submit your feedback form regarding Astro reconnection,...

  2. Find the nearest Astro branches - customer service center, experience store, kiosks and authorized retailers today! Got questions? Need technical support? Contact us now!

  3. Jul 8, 2023 · 1)Astro Customer Service Hotline: To speak directly with an Astro customer service representative, you can call their hotline at 1-300-82-3838. This hotline operates 24 hours a day, seven days a week, ensuring that you can seek assistance at any time.

  4. Submit your feedback form regarding Astro reconnection, disconnection, account maintenance, billing, product and services, technical issue, installation & more.

  5. Johor Bahru. No. 80 Jalan Molek 2/2, Taman Molek, 81100, Johor Bahru, Johor. Monday – Friday: 9:30am – 5:30pm Saturday: 9:30am – 2:00pm Sunday & PH: Closed. *During Ramadan, our operating hours are as follow: Monday – Friday: 9:00am – 5:00pm Saturday: 9:00am – 1:30pm Sunday & PH: Closed. Kota Kinabalu.

  6. For direct communication, customers can call the Astro Customer Service Hotline at 1-300-82-3838, which operates 24/7, ensuring assistance is available anytime. Customers can reach out to Astro’s customer service via other channels like an online form, social media, self-help resources, or by walking into an Astro Service Centre.

  7. Sign up for the all-new Astro today to watch the latest TV shows, movies, sports with Astro Fibre, enjoy world-class streaming apps all in one place!