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  1. Customer Portal is a secure website that provides our customers with a single point of access to their policy details such as making secured payments, perform policy transactions, claims and download policy; statements, notices and e-correspondences. It is available 24/7, 365 days a year.

    • Customer Website

      Customer Portal is a secure website that provides our...

    • FAQ

      Customer Portal is a web portal that enables you to view...

    • Registration

      Please key in one of your Policy No. of which you are the...

    • Highlights

      New easy payment solution for customer to pay policy premium...

    • Agency Portal

      Welcome to Tokio Marine Life Insurance Agency Portal. Tokio...

    • Login

      Unable to authenticate your user name and password. Please...

    • Welcome to the customer portal.

      1. Log in to www.tokiomarine.com.my. . Click “Login” icon. ....

  2. Unable to authenticate your user name and password. Please try again.

  3. Please key in one of your Policy No. of which you are the Policy Owner. Policy No *. Mobile Phone No *. Please enter mobile phone number which was provided to us earlier. Email Address. Please complete this field if there was email address provided to us earlier.

  4. 1. Log in to www.tokiomarine.com.my. . Click “Login” icon. . 6. ot Password” or “Forgot Member ID & Password” on the login page. Your account will be locked once the ID or password has been entered incorrectly for more than 3 times, or inactive customer portal status for more than 6 months. l us at customercare@toki. 2. Click “Register Now”. 5.

  5. Step by Step guide. No. Items. 1. Registration of Customer Portal. 2. Login to Customer Portal. 3. Forgot Password.

  6. Customer Portal is a web portal that enables you to view your life insurance policy details and perform online services securely whereas oneTokio is a mobile application designed for our customers to have a quick access to their policy details anytime.

  7. Customer Portal. Pay your Tokio Marine Life insurance premiums via our Customer Portal platform. Sign up as a user at our Customer Portal to pay online and manage your life insurance policy. Steps to access Customer Portal online payment. a. Log on to Customer Portal. b. Login with your NRIC/ Passport Number and security password.