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You can reach us at +603-2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) and our friendly customer service officer will assist you. You can also browse the sections below to learn more about the support that we provide. If you have any credit card issues, let AmOnline help you. Login now to experience.
key features. Your one-stop section for all your essential banking needs such as transfer money, pay bills, AmSecure authorisation and more, organised for faster access and convenience. ACCOUNTS.
Call our Customer Contact Centre daily from 7.00 a.m. to 11.00 p.m. at 03-2178 8888; Email us at customercare@ambankgroup.com; Send the enquiry via AmMail messaging feature within the AmOnline App; Read our FAQs here; OR ; Walk-in to any of our branches and our Customer Service Officers are ready to assist you.
Description. Deliver a seamless basic /general banking services wherein the customer is aware of: Time that will be taken. Broadly, the steps involved in executing the customer’s instructions. Expected Outcome. BEING RELIABLE. Service Level Target. 80% of the customers are served within the expected service level.
Talk to Us. Simply talk and have a chat. We welcome your feedback and inquiries. Live Chat Feedback. +603 2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) Facebook. Twitter. customercare@ambankgroup.com. For Collection Enquiry. +603 2054 6688. (Monday – Thursday, 8.45 a.m. to 5.45 p.m. / Friday, 8.45 a.m. to 4.45 p.m., except Public Holidays)
The Customer Service Charter (also referred to as Charter) was set up in 2011 with the intention to outline our key commitments and service standards in providing service to our customers. B. SERVICE STANDARDS Pillar 1: Know Your Customer. Description. To understand the customer profile that enables us to:
Developed with the customer in mind, we have redesigned the interface to make your banking experience seamless, faster, more convenient, and yet secure. 2. How do I get the new AmOnline app?
Online Login AmBank Group Malaysia Online Login is the webpage where you can access your AmBank Group account and services online. You can manage your transactions, payments, statements, and more with ease and security. If you are looking for a comprehensive business banking solution, you can also check out e-AmBiz, the online platform for corporate customers.
AmBank Group Contact Centre Pusat Panggilan AmBank. Operation Hours/Waktu Operasi: 7.00 a.m. - 11.00 p.m. (Monday - Sunday) 7.00 a.m. - 11.00 p.m. (Isnin - Ahad) Tel: +603 2178 8888 Email/Emel: customercare@ambankgroup.com
Aug 2, 2021 · Contact our AmBank Group’s Transaction Banking Contact Centre at (603) 2178 3188 or email us at e-ambizcare@ambankgroup.com during our office hours
