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  1. Pay off your outstanding electricity charges based on latest bill at Kedai Tenaga, any TNB authorised payment channels or TNB Payment Gateway. STEP 3 Get final meter reading TNB personnel take final reading and cut-off electricity supply to determine the final charges up to the account closing day.

  2. TNB as the electricity company provide retail service to you such as arranging for your electricity connection, managing your account, producing your bill, and providing customer service. Cost to produce, deliver and sell electricity to your doorstep. Other Cost: Kumpulan Wang Tenaga Boleh Baharu (KWTBB) Service Tax.

  3. What should I do if my registered account on the myTNB app or e-Services are not found on the myTNB Self Service Portal? The customer can add an account. Click here for account adding options. However, to add in 20 accounts and above, contact TNB Careline di 1300 88 5454 for further review.

  4. Self Service Kiosk. You can also pay your electricity bills at any PayQuik kiosks available at selected locations nationwide. Only cash payment is acceptable. Conveniently pay your electricity bill using the Payment Kiosks at our selected Kedai Tenaga. *Payment made with credit cards cannot exceed RM10,000.

  5. Example for billing calculation when GET consumer subscribes GET in the middle of billing period. Calculation is based on number of days: Electricity consumption = 2,000 kWh GET subscription = 1,000 kWh GET Start Date = 03.05.2024 Billing period = 01.05.2024 – 31.05.2024

  6. for power outage or breakdown, please call 15454. sustainability solar mytnb dg hosting capacity tnb electron power alert smart grid ...

  7. TNB’s Auto-Pay Payment Facility is an electricity bill payment which will debit your debit/credit card monthly based on the total electricity bill amount ...

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