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  1. During this time, myTNB Portal will be temporarily unavailable to customers. Worry not, bill payments can still be made via JomPAY, Touch 'n Go eWallet, Boost and various online banking channels. myTNB Portal will be back online at 9:00 AM.

  2. myTNB - Self Service Portal. I am a user of the myTNB app, e-Services or e-Application, do I have to re-register as a myTNB Self Service Portal user? No. You may continue using the same ID and login password. Where can I refer to the guide on how to apply for a new supply, change of name, account closing and bill check?

  3. myTNB Portal. Use the same credentials as your myTNB App and login easily to myTNB Portal for a more comprehensive service offerings! Pay your bills through Express Payment (for payments less than RM250) Apply for new, upgrade and downgrade electricity supply with just a click.

  4. MY ACCOUNT. This section provides you with all the latest information to help you manage your TNB electricity account more efficiently. You can choose to open your account, close your account, do a change of tenancy for easier billing, upgrade your electricity supply, check on your deposit and read up about the connection charge.

  5. Welcome to Portal! Everything you need to know about TNB is right here. Easy and convenient. New here? Register now! Forgot Password? Login. Skip the queue and pay your electricity bill here. Express Payment.

  6. Organise and pay all your TNB bills no matter where you are with myTNB App. Experience better features and a sleek new look that makes all your TNB transactions easier and faster than ever. Find out how much electricity you have used

  7. Pay your electricity bill conveniently here with just your electricity account number! Search Bill by Account Number. Please enter your 12-digit electricity account number: You may pay up to RM250 using a Credit/Debit Card via Express Payment. Log in or register for payments above RM250.

  8. Register. Already have an account or currently using the myTNB App? Log in here using the same email address and password. Want to sign up for Bulk Account for your business? We have now launched the new myTNBiz Portal for businesses with multiple accounts!

  9. You can view your bill through the myTNB app or myTNB portal anytime, anywhere. Track Your Electricity Usage Smart Meters will be able to show your daily and monthly home electricity usage, through the myTNB app.

  10. Email the name and mobile number you registered with us to tnbcareline@tnb.com.my and we will retrieve your myTNB Portal User ID for you. I have forgotten myTNB Portal password. What shall I do?