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  1. Jun 11, 2024 · FRUSTRATED with No Email Access. I have been using my comcast email for a few years since moving out of state. Suddenly I can't access my inbox, even though my account shows as active. The check email link just takes me to the page that tells me how to access it. Xfinity Assistant is useless, as is the phone bot.

  2. Jun 1, 2024 · said by santy:. Update: still having problems. I can login into my account online at Xfinity, but I can't receive emails, nor does the 3 sub accounts I have.

  3. Jun 11, 2024 · Having some serious trouble with my email address's. Can't access any of my emails. The real friendly comcast store associate was unable to help. We tried for an hour and a half working on it. Was even unable to create a new email address to see if that worked. Nope did not. There is something going on in the mail server.

  4. Jun 14, 2024 · Step 1. Proceed to Xfinity’s website and click the envelope icon at the top right corner. Step 2. On the sign-in page, select Create a new Xfinity ID. Step 3. To create a new Xfinity ID, you have to provide your US mobile phone number or use your Social Security number to verify your identity.

  5. Jun 10, 2024 · Click "Sign In" if necessary. Click the "direct messaging" icon or https://comca.st/3J0ir1l. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.

  6. It seems the only solution is to call their security team to get the account re-activated and a backup email/phone number added to allow you to change/reset the password in the future. Going forward log into webmail at least every 6 months to ensure it stays active. 1. Reply. Award.

  7. 4 days ago · Pay by Phone Through Automated System. The easiest way to pay your Comcast Xfinity bill without logging in is through the automated phone payment system. To use it: Call 1-800-XFINITY on your phone. Select the “Pay Bill” option when prompted. Enter your Comcast account number.