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Jan 5, 2024 · Can convert the amount paid for your current flight booking into a Credit Account which can be redeemed for a new flight booking in the next 730 days; OR. Free move change to an available flight of your choice, irrespective of what fare you paid. You may submit your request with Bo under the Flight Disruption category, and select your preferred ...
Nov 6, 2023 · Open AskBo on the AirAsia MOVE / website . Select ‘Travel’ and then ‘Any Airlines’ . Then select ‘Who do I contact for Urgent Help’ and then click on ‘Talk to Allstar’ . Voluntary refund request for low cost carriers (LCC) Except for the following reasons, our low-cost carrier tickets are non-refundable and non-cancellable. 1 ...
Nov 8, 2023 · Step 1: Have a chat with Bo and respond with "Yes" if Bo asks if you need help with your upcoming flight. Step 2: Choose a flight that is eligible for a refund. Step 3: Select one of the provided options for your affected flight and follow Bo's instructions. required.
Sep 13, 2021 · Answer. Q: Can I cancel my booking and request for a refund? Hotel Add ons in a Flight Booking. SNAP. Hotel-only Booking. All bookings are non-cancellable and non-refundable. You can always cancel your booking. It depends on the hotel's policy if your booking cancellation is refundable or non-refundable. SNAP Hotels.
Nov 2, 2023 · If you are travelling to/from the Republic of Korea and wish to obtain a refund for your booking, the refund request needs to be made through the "Chat with Bo" via airasia.com, AirAsia MOVE app or support page by following the steps below:
Mar 29, 2022 · AirAsia addresses refund issue. Only 0.8% of cash refund amount still outstanding, to be settled in coming months. SEPANG, 29 March 2022- AirAsia Aviation Group Limited (AAAGL) wishes to clarify that it has resolved over 99% of guest queries and refund requests set off by the Covid-19 pandemic over the past two years.
Sep 26, 2023 · Q : Can I request for a refund if my flight is rescheduled / cancelled? i. Chat with Bo and select ‘No’ when prompted by Bo if you need assistance with your upcoming AirAsia flights. ii. Click on ‘Others’. iii. Choose ‘Hotel/SNAP (Flight + Hotel)’. iv. Select ‘Booking Cancellation’ and select the list option that matches your ...
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