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Sep 26, 2023 · If your flight is cancelled or rescheduled, please visit airasia.com, AirAsia MOVE app or support page and open the “Chat with Bo” by following the steps below: i. Chat with Bo and select ‘No’ when prompted by Bo if you need assistance with your upcoming AirAsia flights. ii. Click on ‘Others’. iii. Choose ‘Hotel/SNAP (Flight ...
Jan 5, 2024 · Answer. We understand the highly fluid situation caused by the COVID-19 outbreak and the impact it has on your travel with us, flexible options below will be provided for all affected guests should your flight be cancelled by AirAsia: You may submit your request with Bo under the Flight Disruption category, and select your preferred option. For ...
Nov 6, 2023 · Open AskBo on the AirAsia MOVE / website . Select ‘Travel’ and then ‘Any Airlines’ . Then select ‘Who do I contact for Urgent Help’ and then click on ‘Talk to Allstar’ . Voluntary refund request for low cost carriers (LCC) Except for the following reasons, our low-cost carrier tickets are non-refundable and non-cancellable. 1 ...
Sep 13, 2021 · Answer. Q: Can I cancel my booking and request for a refund? Hotel Add ons in a Flight Booking. SNAP. Hotel-only Booking. All bookings are non-cancellable and non-refundable. You can always cancel your booking. It depends on the hotel's policy if your booking cancellation is refundable or non-refundable. SNAP Hotels.
Jan 9, 2024 · Air Asia Cancellation Policy. Air Asia has a strict policy that needs to be adhered to. You cannot just up and suggest the cancellation of flight tickets. Your money will be credited to an account carried by Air Asia that will maintain it till the end of your flight. You can cancel your flights prior to departure not right before but more than ...
Failure to do so may result in items being confiscated and a fine up to RM100,000 or 6 years imprisonment. This directive continues to be valid as of 15th May 2024 also. Please be informed that all arriving travellers to Malaysia are required to submit the Malaysia Digital Arrival Card (MDAC) three (3) days prior to your scheduled departure ...
Oct 5, 2023 · Go to Account. Click on My cases. Case details will be displayed as booking number, subject, case number, category and case status. Website : Step 1: Login to your AirAsia account. Step 2: Click on My Cases. Step 3: Case details will be displayed as booking number, subject, case number, category and case status. My case status says it is invalid.
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