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  1. Device settings: Check that Airplane Mode isn’t enabled. If you aren’t able to make calls over Wi-Fi, check if the Wi-Fi Calling setting is turned off. If voice quality on your calls is poor but your phone’s connection to the Verizon data network is stable, you may be able to turn on Advanced Calling (also known as HD Voice or VoLTE) so ...

  2. 1. Back up your old device. Keep your data safe. We'll show you how to back up the data on your current device so you can move it to your new one. 2. Activate and setup your device. Power on your new device, transfer data and get it set up. 3.

  3. Answer with confidence with Call Filter. Screen and automatically block incoming spam calls and report unwanted numbers. Upgrade to Call Filter Plus for enhanced protection with Caller Name ID, personal block lists, spam look-up feature, and more.

  4. Find the number you want to block, tap on it, and then tap the “i” in a circle. Locate the “Block” button and confirm by hitting “Block” in the pop-up message. To block unknown numbers on your Android device: Open the Phone app from the home screen. Locate three dots and tap on them to open a drop-down menu.

  5. Our Support Team has created a troubleshooter to help you diagnose the problem and help you get your phone working again. Do all this and more, without waiting for a live agent! You can expect to fix most issues in the troubleshooter in under five minutes. If you need further assistance we will connect you to an agent.

  6. Verizon mobile bill statement FAQs. Understand your Verizon mobile bill (includes LTE Home Internet and 5G Home Internet). Use the My Verizon app and website to access your mobile bills - past and present. View, download or print past bills - even for a disconnected account. For Prepaid billing, visit Prepaid billing & payments FAQs.

  7. In this Customer Agreement ("Agreement"), you'll find important information about your wireless Service, including: Our ability to make changes to your Service or this Agreement's terms. Our liability if things don't work as planned and how any disputes between us must be resolved in arbitration or small claims court.

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