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  1. 21 hours ago · Learn more about Salesforce’s Einstein 1 Platform and AI solutions; Read about a new LLM benchmark for CRM; Dive deeper into the AI balancing act between leadership and IT ; In partnership with YouGov, Salesforce conducted a double-blind survey of 502 tech decision makers. The data was fielded between June 5-12, 2024.

  2. Jun 27, 2024 · By leveraging Salesforce Surveys conditional logic, teams can develop streamlined and intelligent surveys that tailor the experience for each customer. This personalized approach enhances engagement and ultimately boosts response rates.

  3. 1 day ago · 2. Salesforce = Complex. This insight will come as no surprise to many, but it’s interesting to see the survey results confirm. A whopping 52.8% of respondents agree that Salesforce is becoming increasingly complicated to work with. There are many reasons for this that we also found out from respondents, but overall, Salesforce is becoming a ...

  4. Jul 5, 2024 · Salesforce Surveys is a feature that allows users to create, distribute, and analyze surveys within Salesforce. These surveys can be used to collect feedback from various stakeholders, such as customers, employees, and partners.

  5. Jun 21, 2024 · With Titan Survey, you can send feedback via WhatsApp, SMS, Salesforce Flow, List View, or Reports. You also have the freedom to send web or email surveys. With web surveys, you get to distribute surveys via a link that can be embedded in your website or anywhere you like.

  6. Jun 28, 2024 · Help everyone in your company understand key generative AI terms, and what they mean for your customer relationships. Fun fact: This article was (partially) written using generative AI. Personalization.

  7. Jun 26, 2024 · The Salesforce research, which surveyed nearly 6,000 people around the world, revealed that workers are excited about an AI-powered future. Workers also stressed the importance of a human touch as they build trust, knowledge, and experience with AI tools. The research found: