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  1. Use the branch locator to find the nearest branch or ATM. Locate Us. INDIVIDUALS. BANKING ACCOUNTS. Personal Banking. Malaysia.Feedback@sc.com. Priority Banking. (Monday to Sunday, 9am to 9pm) +603 7718 9788/ 1300 889 999.

  2. Email. malaysia.feedback@sc.com. Tel. 1300 888 888.

  3. Temporary ID (sent to your registered email with the bank); and Temporary Password (sent via SMS to your registered mobile number with the bank) Please call our Client Care Centre at 1300 888 888 or +603-7711-8888 or visit the nearest SCB branch if you did not receive

  4. Call us. Get Help Immediately. Connect with Stacy, Virtual Assistant. Stacy provides round the clock assistance to your general banking and credit card enquires. Our customer service representative will be happy to assist you further. Help Center.

  5. Rated Best in Class by RFI Global in Overall Banking, Main Bank, Priority Banking, Priority RM, Premium Banking, Products (CASA, Time Deposit, Investment, Credit Card & Personal Loan), Channels (Branches, ATM & Client Care Centre) and Digital Banking (Mobile Banking & Internet Banking).

  6. Standard Chartered Bank Malaysia. 16th Floor, Menara Standard Chartered, 30 Jalan Sultan Ismail, 50250 Kuala Lumpur Tel: 03 7711 8888 (Phone Banking), 03 2117 7777, Fax: 03 2711 6006. 24-hour Customer Care Hotline – 1300 888 888 (within Malaysia) – +603 – 7711 8888 (Overseas)

  7. Important notes. For security purposes, we don't accept financial instructions or enquiries from this website. If you would like to sign up for internet banking, please visit the Standard Chartered website for your country. The information you provide online is encrypted to ensure confidentiality.

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