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  1. You will need to contact our Business Call Centre to deactivate your Mobile Token from your current registered device. Once deactivation is done, you will need download BizChannel@CIMB Mobile App on your new mobile device in accordance with this FAQ page to access your Mobile Token.

  2. BizChannel@CIMB is a one-stop digital banking business solution that provides a range of products and services to suit your business needs and serve your changing financial needs.

  3. Same device is referring to the device that mobile token and BizChannel@CIMB mobile app is installed in. Difference device is when mobile token and BizChannel@CIMB mobile app is registered in different devices. Enter BizChannel@CIMB Company ID and User ID. Tap “LOGIN” to proceed with SecureWord verification.

  4. To activate your Mobile Token, you will need to download BizChannel@CIMB Mobile App and Login BizChannel Website, www.cimb-bizchannel.com.my. Ensure that you have your BizChannel@CIMB username and password readily available.

  5. If I lose my phone, can I register for SecureTAC on a new device? Yes, simply install the latest CIMB Clicks / CIMB OCTO App from the app store and follow the screen guide to complete the one-time activation. To deactivate SecureTAC in the lost phone, please contact our Consumer Contact Centre at +603 6204 7788 immediately.

  6. How it Works. BizChannel@CIMB Mobile App - Video. How to Get Started. Step 1: Get the App. Download BizChannel@CIMB from the App Store or Google Play. Step 2: Enter Your ID. Enter your BizChannel@CIMB Company ID and User ID. If you do not have a User ID yet, you can register for one at BizChannel@CIMB. Step 3: Verify.

  7. Perform your online banking transaction with Mobile Token, security feature within BizChannel@CIMB Mobile App. BizChannel@CIMB Mobile App can be downloaded from the Apple App Store, Huawei AppGallery or Google Play Store.