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Customer Service Point (CSP) You can post your items at our Customer Service Points (usually located in a Delivery Office), as well as collecting items we’ve attempted to deliver. If you've bought online postage using Click & Drop , the Royal Mail App , or have franked mail to send, you can drop these items off at your nearest Customer ...
Please bring the Something for you card (or electronic SMS/email notification) and one of the above forms of ID, in the name of the person the item is addressed to. If you can’t bring any of the above ID in the name of the person the item is addressed to, you can still collect. This also applies if you are collecting an item addressed to a child.
The table below shows the time period when final collections will be made at post boxes (excludes public holidays). The display on the postbox will tell you if the collection has already been made and when the next one is. Area. Monday - Friday. Saturday. Commercial Area. 9am - 7.30pm. 7am - 1.30pm. Town & City Area.
You’ll need the following information: Date the card was delivered. Name on the item (or your name if there was no name on the card) Address on the item. Number of items. If you don’t know this information, please contact us using the link at the bottom of this page. The following information will also help us arrange your Redelivery, but ...
Please call us on 03457 777 888 to discuss and arrange the address change. We will require additional identification to support this request, please call us on 03457 950950* to discuss this. * Line are open Monday to Friday 8am to 6pm.
If you missed a delivery but lost the red ‘Something for you’ card you can still arrange a redelivery to either your home or an alternative local address. For security reasons, without the card you can’t collect the item from your local Customer Service Point or Post Office Counter. To arrange a Redelivery online you’ll need to know the ...
Royal Mail Print Assist. Royal Mail Print Assist allows you to print your labels instantly as you generate labels in Click & Drop, with no clicks required. With Print Assist, any time you generate a label in Click & Drop, it will print automatically. For this feature to be activated, you will first need to contact our Shipping Support team.
Please check you've entered the number correctly. If you're the recipient, check the sender has given you the right reference number. Check the reference number is for an item sent with Royal Mail, using a service that offers tracking. If the item has been sent. The sender might have created a tracking number, but not yet submitted the item ...
You can request a free ‘proof of posting’ at a Collect+ store or Post Office when you hand over your letter or parcel for posting. You can also obtain a digital proof of posting on the Royal Mail App. Available for any prepaid postage, this is a really helpful feature giving extra reassurance when dropping off an eligible item in a Parcel ...
This ensures you receive your item as quickly as possible. We’ll then send you a Fee to pay card. This shows how much you need to pay before you can receive your item. The amount will include our £8 handling fee. Pay Now. Please note: We can’t release mail until the charges and fees are paid in full.
