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  1. 2 days ago · Get the latest Salesforce news. Sign up to get news alerts, behind-the-scenes insights, and research from Salesforce News & Insights

  2. Jun 18, 2024 · At Salesforce, we call it the Customer 360 methodology. Paired with clear operational standards, C360 highlights four key elements of engagement across the customer journey: listening to prospects, building prospect trust, partnering during and after customer success (the implementation of a solution), and co-building plans with clients to ...

  3. Jun 14, 2024 · An effective sales management process includes hiring and training a skilled sales team, setting team-wide goals, developing a sales strategy, managing leads, forecasting, and reporting. The sales management process revolves around four key elements: people, performance, process, and planning.

  4. Jun 18, 2024 · Salesforce today announced the world’s first LLM benchmark for CRM to help businesses evaluate the rapidly growing number of large language models (LLMs) for use in their customer relationship management (CRM) systems.

  5. Jun 7, 2024 · Deliver sales plans that perform and adapt. Learn how Sales Planning helps you optimize for customer coverage, and gives you the flexibility to handle change. Watch the demo. Learn why building a sales strategy is key to your success, what types of sales strategy there are, and how to build one in five steps.

  6. Jun 19, 2024 · Dreamforce is Salesforces annual event that brings together the global community for learning, fun, community building, and philanthropy. Dreamforce is far more than just a conference — it’s a can’t-miss, immersive experience.

  7. Jun 18, 2024 · See real-life examples of how AI can make reps more productive throughout the sales cycle, and discover the steps you need to take to bring trusted AI into your company.

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