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  1. Jan 13, 2010 · Lisa M. Replied on January 13, 2010. Report abuse. Glynmeek, Welcome to Microsoft Answers. To resolve this behavior, rename the global template (Normal.dot). For Microsoft Windows XP: C:\Documents and Settings\username\Application Data\Microsoft\Templates. Windows XP. Quit all Office programs. Click Start, and then click Search.

  2. Oct 4, 2019 · If you want to use the modern features of Word 2019 or Office 365, you will need to upgrade your Word documents if they are based on an older version of the Word software.

  3. The Compatibility Checker lists elements in your document that aren't supported or will behave differently in Word 2007 or in the Word 97-2003 format. Some of these features will be permanently changed and won't be converted to Microsoft Word 2010 elements even if you later convert the document to Word 2010 format.

  4. For example, you can save your document (.docx) as a Word 97-2003 document (.doc) so someone using an earlier version of Word can open it.

  5. How to download older versions of Microsoft Office. To get your older version of Office, go to the Microsoft website and click the button in the top-right corner to sign in to your Microsoft account. Make sure it’s the same account you used to purchase the previous version of Office.

  6. When you save a Word 2016 or 2013 document in Word 97-2003 format, citations and bibliographies are converted to static text that won't automatically update and their sources won't be available. If you later convert the document to Word 2016 or 2013, citations and bibliographies won't automatically update.

  7. Feb 1, 2021 · I have some old Microsoft Word 1997-2003 documents (.doc) files that I have been trying to recover. When I try to open them I get the message: ”Word found unreadable content in [document name].

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