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Nov 6, 2023 · Follow these simple steps: Download the AirAsia MOVE app on the Apple App Store, Google PlayStore or Huawei App Gallery / or visit airasia.com . Open AskBo on the AirAsia MOVE / website . Select ‘Travel’ and then ‘Any Airlines’ . Then select ‘Who do i contact for Urgent Help’ and then click on ‘Talk to Allstar’ .
Nov 8, 2023 · You can submit your refund request by clicking on the “ Chat with Bo ” icon or the chat bubble located at the bottom right of the Customer Support page. If you booked a flight with a travel agency, please contact your respective travel agency to facilitate with your refund request.
Answer. The booking of a seat is confirmed after full payment of the fare is made and after we issue you a booking number and/or the Itinerary. However, you can get a refund on Airport Tax.
Should the booking be unsuccessful, refund will be issued as follows:- 1) Credit Card - up to 24 hours 2) Online Banking - generally between 7 to 14 days, however, the refund processing time can vary from one merchant bank to another.
AirAsia Change Flight Reschedule Flight. Booking Number: Select flight to reschedule . Depart Flight. Return Flight ...
Feb 25, 2020 · How to request a refund online. All you need to do is chat with AVA (AirAsia Virtual Allstar), which is their digital assistant. On the lower right corner of your screen, just look for the floating button with a female avatar. On desktop, you can see AVA right away.
Aug 19, 2021 · AirAsia guests with flight bookings cancelled by the airline can now choose between the option of a Credit Account with a two-year validity period or make unlimited flight changes for flights departing up to 31 December 2020.
