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  1. seller.shopee.com.my › edu › articleHow do I contact Customer Service? | MY Seller [Shopee]

    Sep 26, 2022 · 1. Customer Service hotline. You may call our Customer Service hotline at 03-27779222. The Customer Service hotline is available from 8 am to 7 pm on Mondays to Sundays (including public holidays). 2. Email enquiry form.

  2. seller.shopee.com.myShopee Seller Centre

    Shopee Seller Centre ... Seller Centre

  3. seller.shopee.com.my › edu › articleAbout Shopee Seller Chat | MY Seller Education [Shopee]

    Feb 28, 2024 · What is Shopee Seller Chat? Shopee Seller Chat is a chat feature that allows you to provide pre- and post-sale support to buyers. It can be accessed from Shopee App, Shopee Webchat and Seller Centre. Benefits of Shopee Seller Chat. There are many benefits to using Shopee Seller Chat. It has been proven to help sellers:

  4. help.shopee.com.my › portal › 4[Customer service] How do I chat with Shopee Customer Service?

    To chat with our live agents:-. Step 1: Go to the Shopee app > Click 'Me'. Step 2: Scroll down > Click on 'Chat with Shopee'. Step 3: Select a topic related to your query/issue > Click on 'Chat with Live Agent'.

  5. help.shopee.com.my › 88574-[Chat]-How-do-I-chat-with-sellers[Chat] How do I chat with sellers? | Shopee MY Help Center

    Alternatively, you can look out for the Chat icon on various Shopee app pages to contact the seller. Buyers usually contact sellers to ask about products, the shop, their order, or offer a different price for products.

  6. help.shopee.com.my › portal › 4[Customer Service] How do I use Internet Call feature? | Shopee...

    Dec 27, 2023 · This feature allows you to connect directly with our Shopee Customer Service representative and is free of charge. Moving forward, all users (buyers and sellers) who wish to speak to our Shopee CS can place a call to us by finding the "Internet Call" option on their Help Center page within the Shopee app. ⚠️Note:

  7. seller.shopee.com.my › edu › articleFAQs on Shopee Seller Chat | MY Seller [Shopee]

    Feb 9, 2023 · No, your chat messages with both buyers and sellers are consolidated together on Shopee Seller Chat across Shopee App, Seller Centre and Shopee Webchat. However, you can categorise your chats by importance using the Unreplied and Pinned filters.