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  1. Chat with us 📱. The best way to contact our support team is to chat with us in the app. Call us ☎️. You can call us for free on 0800 802 1281. If you're abroad, you can call +44 20 3872 0620. If your question isn’t urgent, we’ll be around to answer it between 7am and 8pm via call or chat.

  2. Nov 2, 2018 · With Monzo Chat there’s only one conversation, in one window, where you might interact with different people from Monzo. So it’s easier for you and us to see what conversations we’ve had before.

  3. Apr 13, 2021 · How do I access the live chat? It’s not live chat, really. You send a message and wait for a notification that someone has replied. It might be minutes, it might be hours. As for one Monzo worker; it depends on the nature of your query.

  4. Monzo Live Chat Is Open For The Following Hours: Urgent: 24 hours a day – 7 days a week. General queries: 07:00 am – 08:00 pm – 7 days a week. The Live chat service has an award-winning team of friendly and experienced advisors.

  5. Feb 14, 2021 · 0800 802 1281. It’s on the back of your card. Feathers (MikeF) Closed 17 October 2021 10:18 10. This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.

  6. If you need urgent help - the quickest and easiest way to reach us in-app. Just press the Help button in your Monzo app to start a chat with us 💬

  7. Feb 8, 2020 · It’ll give you the option of starting a chat if you can’t find what you’re looking for. It makes sense really, a lot of people will go directly to the chat when their questions are already answered in the help documents.