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  1. Email: pen8bag@cathaypacific.com. Back to contact us. Contact Cathay Pacific's customer service representatives in Malaysia (Kuala Lumpur) for reservation and baggage enquiries via phone and email.

  2. Call us. Malaysia. +60 (3) 2786 2795. If you are calling from outside of Malaysia, an overseas charge may apply. Other countries / regions. Select Countries / Regions. FAQs. Choose a topic below. Flights. Holidays. Find a range of popular customer self-service options as well as helpful contact information.

  3. Find inspiration in our travel guides, tips and ideas and start planning your next adventure today. Book flights to over 200 destinations with Cathay Pacific. Plan your dream holiday, earn Asia Miles and redeem incredible rewards and experiences, discover unique shopping offers and more.

  4. If you haven’t made an official complaint with your airline or airport, use the contact details listed on this page to reach out to them. If you have not heard from the airline or airport after 30 days from lodging your report, you may submit a complaint to MAVCOM here.

  5. Cathay Pacific Kuala Lumpur Office located at Lot No. C10 – C12, Mezzanine Level, Main Terminal Building, Kuala Lumpur International Airport, 64000 Sepang, Malaysia. Reservation Tel: +603 2786 2795.

  6. Manage booking. Can I change my booking/tickets online via Manage Booking? If my booking contains flights which are not provided by Cathay Pacific, can I still access Manage Booking? Are there any restrictions to which bookings I can access with Manage Booking? I have changed my booking, why is the old itinerary still on my calendar?

  7. Contact Cathay Pacific. Cathay Pacific flights perform service route to 2 destinations in Malaysia, which is the capital city of Malaysia, Kuala Lumpur (KLIA), and Penang. Friendly and helpful crew