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  1. Have a chat with us. The easiest and quickest way to get in touch is to chat with us. YAS, our virtual assistant, will try to answer your general non-account related queries 24, 7. If you need further assistance, YAS will connect you with one of our chat agents during working hours.

    • Business

      Do business in ASEAN with HSBC Singapore Read more. HSBC and...

    • Car Insurance

      Contact MSIG Singapore. Claims - What to do in a motor...

    • Auto Top-up

      The balance in your HSBC Current/Savings account is topped...

    • Investments

      You can now open Investment Accounts straight through the...

  2. Contact us. We're here to help. Find out the best way to contact us depending on your needs. Find a branch. If you want to see us in person, find your local branch. Feedback and complaints. Your views and feedback are key to improving the products and services we offer. Other information. Important notices.

  3. Give us feedback. Your feedback is invaluable to helping us serve you – and all our customers – better. It helps us maintain a high standard of service and provide products and services that meet your needs. If you have a suggestion for us, we want to hear it. Pay someone a compliment.

  4. Our telephone banking lines are open 24 hours a day, 7 days a week. You can carry out basic tasks on your own, like checking your balances and transferring money between your accounts. The user-friendly, automated menu has the most popular queries and transactions at the top of the list, saving you time.

  5. If you have clicked on any suspicious links, please let us know by logging onto HSBC Online Banking or the HSBC Singapore app to chat with us, or call us at +65 6472 2669. If someone has requested a payment from you, please follow this advice for your security.

  6. If you are an existing customer, please contact your Relationship Manager or our Customer Service Hotline at 1800 216 9008 (Singapore) +65 6216 9008 (From Overseas). Otherwise, you can also contact us via our Virtual Assistant on our website for general enquiries.

  7. It's easy to share your ideas, stay informed and join the conversation. Find out more about branch information including locations and opening time for all HSBC Singapore branches, Premier centers and safe box services.