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  1. Mar 23, 2020 · I have an issue with presence and contact search for IX Workplace remote user registered on SBCE. Traces show that tpkt/mtcti get 401: 443 traffic is allowed on my firewall.

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    • Workplace & Presence status

      you need to use HTTPS to get presence working. This means...

  2. Dec 5, 2020 · The IX Workplace connects but I cannot see the extension contacts and I don't have any Presence. Otherwise, I can make and receive calls just fine. If I use the software on the local network, it works fine with access to the extension directory and Presence status.

  3. From Avaya Workplace Client, you can: Change your presence status. To update your presence status automatically to states such as Away or On a Call using Presence Services, you must set your presence status to Automatic in Avaya Workplace Client.

  4. Dec 4, 2023 · you need to use HTTPS to get presence working. This means you need to get certificates in place to be able to do TLS.

  5. Sep 13, 2023 · 1. Log into your Avaya Cloud Office online account. 2. Go to Settings > Device & Numbers > Phones > Presence. 3. Under Permissions, enable Allow other users to see my Presence status by clicking the On radio button, then click Save. Allow other users to see my Presence status: On. Off.

  6. Avaya Workplace. Top of Mind. Top of Mind Options Next Meetings Hide Number of Items to Show: Auto Full Day Calendars to show Messages History Hide Hide. Drag and drop to change the order. Reset Layout to Default. Desktop platforms June 2023 Avaya Workplace Client Quick Reference Guide 12. Comments on this document? Comments on this document?

  7. During the server failure, some Avaya Workplace Attendant functions might not work. 1. To view the options to connect to the secondary server, right-click . Tip: Hover your mouse pointer over to view the server failure message. 2. To connect to the secondary server, click . Avaya Workplace Attendant connects to the secondary server and signs in ...