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Need help with your Ubisoft games? Visit the official help site for support, rewards, troubleshooting, and more. How can we help?
General Information. Technical Support For technical support on Ubisoft games, visit the Ubisoft Technical Support Website. Corporate Information For information on how to contact Ubisoft offices worldwide, please visit the Ubisoft Corporate Website.
Welcome to Ubisoft Help - Ubisoft | Welcome to the official Ubisoft website
Sign in to your Ubisoft account for faster help.
Please sign in to your Ubisoft account to contact support or open a support case. Unable to access your account? Click here.
Please note that both of these functions require a Ubisoft account. Additionally, for cross-progression to work, your Ubisoft account must be linked to the account of the other platform you want to play on.The availability of cross-play and cross-progression varies between different games and platforms.
After multiple offences, sanctions and suspensions may be applied to your Ubisoft account. Please note that a temporary ban in Rainbow Six Siege is different to a temporary lock on your Ubisoft account, and you will still be able to access other Ubisoft websites, games or services for the duration of your ban.
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Ubisoft
To ensure that our teams have the necessary information to help troubleshoot connectivity, crashing, and performance issues, please attach both your MS Info file and DXDIAG file to this support case. Please click HERE for instructions on how create and attach these two files.
