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When you make a complaint to us, we will: Conduct a comprehensive investigation. Keep you informed on the progress of your complaint. Attempt to resolve the issue within 14 working days or earlier. Alternative avenues for redress or mediation: Bank Negara Malaysia (BNM) Ombudsman for Financial Services (OFS)
Send a secured message through CIMB Clicks, or write to us at : CIMB Bank Berhad / CIMB Islamic Bank Berhad. Customer Resolution Unit (CRU) P.O. Box 10338. GPO Kuala Lumpur. 50710 Wilayah Persekutuan Option 3. Email to us at cru@cimb.com
Contact us today for any feedback on our products and services. Your satisfaction as a CIMB Islamic Bank customer is the best measure of success for us.
For information about CIMB Group and Shareholders enquiries please contact Investor Relations. Contact us today for any question, comments or suggestions. CIMB customer service would like to hear from you. Talk to us.
Enquiries for equity/debt institutional investors, analysts and shareholders of CIMB Group. For any customer or account related matters, please contact the Customer Resolutions Unit (CRU). * This field is mandatory.
Address: Level 10, Menara Bumiputra-Commerce, 11, Jalan Raja Laut 50350 Kuala Lumpur. Telephone: +603 6204 7788. fi-list commercial-bank credit-card-issuer debit-card-issuer merchant-acquirer complaints-unit sme-program emoney-issuer principal-dealer charge-card-issuer.
Got a question or feedback? Just PM our customer care team. You can also email us at callcentre@cimb.com or call +603 6204 7788. For security reasons, please do not share your account and personal details on the page.
