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  1. You can reach us at +603-2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) and our friendly customer service officer will assist you. You can also browse the sections below to learn more about the support that we provide.

  2. key features. Your one-stop section for all your essential banking needs such as transfer money, pay bills, AmSecure authorisation and more, organised for faster access and convenience. ACCOUNTS.

  3. Call our Customer Contact Centre daily from 7.00 a.m. to 11.00 p.m. at 03-2178 8888; Email us at customercare@ambankgroup.com; Send the enquiry via AmMail messaging feature within the AmOnline App; Read our FAQs here; OR ; Walk-in to any of our branches and our Customer Service Officers are ready to assist you.

  4. Simply talk and have a chat. We welcome your feedback and inquiries. Live Chat Feedback. +603 2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) Facebook. Twitter. customercare@ambankgroup.com. For Collection Enquiry. +603 2054 6688.

  5. Description. Deliver a seamless basic /general banking services wherein the customer is aware of: Time that will be taken. Broadly, the steps involved in executing the customer’s instructions. Expected Outcome. BEING RELIABLE. Service Level Target. 80% of the customers are served within the expected service level.

  6. AmBank Group Contact Centre Pusat Panggilan AmBank. Operation Hours/Waktu Operasi: 7.00 a.m. - 11.00 p.m. (Monday - Sunday) 7.00 a.m. - 11.00 p.m. (Isnin - Ahad) Tel: +603 2178 8888 Email/Emel: customercare@ambankgroup.com

  7. AmAccess Corporate. Login . e-AmBiz