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  1. support.airasia.com › s › articleAny Airlines : Cancellation and Refund - AirAsia

    Nov 6, 2023 · Follow these simple steps: Download the AirAsia MOVE app on the Apple App Store, Google PlayStore or Huawei App Gallery / or visit airasia.com . Open AskBo on the AirAsia MOVE / website . Select ‘Travel’ and then ‘Any Airlines’ . Then select ‘Who do i contact for Urgent Help’ and then click on ‘Talk to Allstar’ .

  2. support.airasia.com › s › articleairasia Flights: How do I submit my refund?

    Nov 8, 2023 · Answer. You can submit your refund request by clicking on the “ Chat with Bo ” icon or the chat bubble located at the bottom right of the Customer Support page. If you are using the AirAsia MOVE, simply launch the app, click on the chat bubble, and then click on “Ask Bo”.

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  4. support.airasia.com › s › articleairasia Flights: If I do not wish to fly after booked a flight or...

    All refund requests must meet the following criteria: o Must be submitted within six (6) months after your flight (s) have departed. o One (1) or more guests did not board the flight (s). o Refund fee will be exempted for: All AirAsia Philippines (Z2), AirAsia Thailand (FD), AirAsia X Thailand (XJ) & flights. All flights departing from Thailand.

  5. support.airasia.com › s › articleAirAsia Flights: How do I make changes to my booking?

    Log in to your AirAsia rewards member account and Click ‘Purchases’. Click on ‘ Flight ’ to see your upcoming and past bookings. Select ‘ Manage Booking ’ and choose ‘ Update Contact ’ under Guest and Contact Details.

  6. www.airasia.com › pbAirAsia Change Flight

    <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WTQCST" height="0" width="0" style="display:none;visibility:hidden"></iframe>

  7. www.airasia.com › pb › changeflightAirAsia Change Flight

    Reschedule Flight. Booking Number: Select flight to reschedule . Depart Flight

  8. support.airasia.com › s › articleCOVID-19 Flight Changes Guide - AirAsia

    Jan 5, 2024 · Answer. We understand the highly fluid situation caused by the COVID-19 outbreak and the impact it has on your travel with us, flexible options below will be provided for all affected guests should your flight be cancelled by AirAsia: