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Option 1. Fill up our feedback form. Option 2. Send a secured message through CIMB Clicks, or write to us at : CIMB Bank Berhad / CIMB Islamic Bank Berhad. Customer Resolution Unit (CRU) P.O. Box 10338. GPO Kuala Lumpur. 50710 Wilayah Persekutuan. Option 3. Email to us at cru@cimb.com. Other Contact Numbers. Collection for Auto Financing.
- Treating Customers Fairly & Customer Service Charter
The Customer Service Charter (also referred to as Charter)...
- Feedback
When you make a complaint to us, we will: Conduct a...
- Treating Customers Fairly & Customer Service Charter
Find out how to reach CIMB customer service for general banking enquiries and feedback in different countries. For career, sponsorship and investor relations enquiries, please contact the respective departments.
Hantar mesej bersekuriti melalui CIMB Clicks, atau tulis kepada kami : CIMB Bank Berhad / CIMB Islamic Bank Berhad. Unit Resolusi Pelanggan (CRU) P.O. Box 10338. GPO Kuala Lumpur. 50710 Wilayah Persekutuan Pilihan 3. E-mail kepada cru@cimb.com
Email us at: cimbpreferred.callcentre@cimb.com. Connect with us. Call our dedicated CIMB Preferred Call Centre. Get in touch with our Customer Service Executives, 24 hours a day, 7 days a week. 1300 885 300 (Local) +03-2295 6888 (Overseas) Locate us. Speak to any of our staff at our CIMB Bank or CIMB Islamic Branches.
When you make a complaint to us, we will: Conduct a comprehensive investigation. Keep you informed on the progress of your complaint. Attempt to resolve the issue within 14 working days or earlier. Alternative avenues for redress or mediation: Bank Negara Malaysia (BNM) Ombudsman for Financial Services (OFS)
Enquiries for equity/debt institutional investors, analysts and shareholders of CIMB Group. For any customer or account related matters, please contact the Customer Resolutions Unit (CRU). * This field is mandatory.
Fill in the online form to get in touch with CIMB Wholesale Banking for enquiries. Select your product/service interest, company type and location, and provide your contact details.
