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  1. Send us an email if you are in need of help or a question. Simply fill up the form & we will get back to you at the earliest. Click here.

  2. At CUCKOO, our top priority is ensuring your complete satisfaction through exceptional customer support. Whether you have inquiries or concerns, our dedicated team is ready to assist you promptly and effectively. Don’t hesitate to get in touch with us; we’re here to help.

  3. Call our careline at 1-800-88-8181 if you need to check your service status, relocation, complaint and other matters which you need to feedback to us.

  4. For further assistance, kindly get in contact with our Customer Service Representation via our CUCKOO AI Chatbot on www.CUCKOO.com.my and CUCKOO+ mobile app or our Careline at 1-800-88-8181(from Monday to Friday [9am – 6pm], Saturday [9am – 1pm] excluding Public Holidays).

  5. Already using our products and experiencing technical issues?Find helpful resources.

  6. Anda boleh terus hubungi Cuckoo Careline dan minta bantuan daripada Team Customer Customer Service. Sebelum menghubungi Cuckoo Careline, anda perlu pastikan produk tersebut didaftarkan atas nama siapa, No IC pemilik atau dapatkan No Order yang tertera di kad servis yang dilekatkan di produk anda.

  7. The CUCKOO Natural Care Service is a product maintenance service which is conducted periodically for CUCKOO customers to maintain the quality and excellence of CUCKOO products such as water purifiers, air purifier, water filter, and induction cookers.

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