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  1. MCMC Consumer Care Centre Hotline: 1800-188-030 (8.30am – 5.30pm, Monday to Friday) Portal: https://postalforum.my/. If you are not satisfied with the solution offered, you can lodge your complaint to: MALAYSIAN COMMUNICATIONS AND MULTIMEDIA COMMISSION (MCMC) Consumer Protections Department.

  2. MCMC is the regulator for the converging communications and multimedia industry in Malaysia.

  3. MCMC is the regulator for the converging communications and multimedia industry in Malaysia

  4. Subsidiary Matters. Learn more about the Consumer Redress Portal. View All >> GET IN TOUCH WITH US. Malaysia Communications & Multimedia Commission (MCMC)

  5. The Aduan System is an online complaint communication channel for the consumers to lodge complaints to the Commission via the Communications and Multimedia Consumer Forum of Malaysia (CFM) on any issues related to the communications and multimedia sector, which includes: Telecommunications. Broadcasting. Download Aduan System User Guide.

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  7. MCMC Handles 99.83% First Half of the Year Complaints: 99.83% of the 11,235 complaints related to cybercrimes were resolved in the first half of 2020. 18% of complaints were referred to social media platform providers for further action to be taken, while the remaining 1.27% or 143 complaints, were found to have violated provisions under ...

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