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  1. If the Google Play Store app still isn't showing up, contact your carrier or manufacturer for help. The Play Store doesn't open or load any content If the Play Store won't open or load, or crashes frequently, try the steps at Play Store won't open or load .

  2. You can use Play store filters to search or browse apps and games that are compatible with each of your devices. On your phone: Open the Google Play app . At the top, search for an app or content. In the dropdown menu, choose a device associated with your account. On your computer: Go to play.google.com. At the top right, click the magnifying ...

  3. Manage your Google Play settings; Manage devices on your account; Clear your search history; Ask a Google Play expert. The forum has an active community of experts who can help with Google Play. Browse previous discussions or post your question to get advice. Visit the Google Play Help Forum.

  4. support.google.com › googleplayGoogle Play Help

    Official Google Play Help Center where you can find tips and tutorials on using Google Play and other answers to frequently asked questions.

  5. What you can do with Google Play. Get games for Android devices and Chromebooks. Download Google Play Games Mobile App. Rent or buy movies and TV shows. Go to Google Play Movies & TV. Read or listen to books, news, and publication subscriptions. Download Google Play Books.

  6. Open the Google Play app . Make sure you’re signed in to the correct Google Account. Find and open the app that offers to upgrade from a prepaid plan to a subscription or downgrade from a subscription to a prepaid plan. Tap Manage subscription. Select the new plan you want to change to. Select a supported payment method. Tap Buy or Subscribe.

  7. You can get physical Google Play gift cards and digital gift cards (also referred to as gift codes) by email, SMS, or other methods of delivery. Find where to buy gift cards. Gift card redemption codes are typically a 16-digit combination of numbers and letters. Some digital gift codes sent to you by email, SMS, or other methods may have a ...

  8. Request a Google Play purchase refund with our easy, self-help flow that lets you skip the line and submit refund requests on Play purchases.

  9. If you have issues when you download apps from Google Play, the most common solutions are to clear cache from Google Play Store and Download Manager. When you clear the cache and data, some settings may be deleted on the Google Play Store app like parental controls and password protection. Next time you open the Google Play Store, you’ll be ...

  10. How to add one or multiple Google Accounts to your device. If you haven't already, set up a Google account. Open your device's Settings app. Tap Accounts Add account Google. Follow the instructions to add your account. If needed, repeat steps to add multiple accounts. Tip: To help prevent accidental or unauthorized purchases, use password ...

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