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  1. You can reach us at +603-2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) and our friendly customer service officer will assist you. You can also browse the sections below to learn more about the support that we provide.

  2. Talk to Us. Simply talk and have a chat. We welcome your feedback and inquiries. Live Chat Feedback. +603 2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) Facebook. Twitter. customercare@ambankgroup.com. For Collection Enquiry. +603 2054 6688. (Monday – Thursday, 8.45 a.m. to 5.45 p.m. / Friday, 8.45 a.m. to 4.45 p.m., except Public Holidays)

  3. Step 1 : Feedback Details. Langkah Pertama : Menulis Maklum Balas. Please complete the Feedback Form or provide details of your feedback in a written format and ensure all relevant information is provided. The Feedback Form can be obtained from our Customer Service Desk.

  4. The Customer Service Charter (also referred to as Charter) was set up in 2011 with the intention to outline our key commitments and service standards in providing service to our customers.

  5. Aug 2, 2021 · Contact our AmBank Group’s Transaction Banking Contact Centre at (603) 2178 3188 or email us at e-ambizcare@ambankgroup.com during our office hours

  6. Anticipate the customers needs and preference. Offer products and services as per the customer’s requirements. Expected Outcome. BUILD TRUST. No. Commitment. Service Standards. 1.1. We strive to help the customer to find the right product that suits the customer’s need and profile.

  7. Jun 11, 2013 · If you need to get in touch with Ambank, contact their customer service centre at 1300 80 8888 (domestic) or +603 2178 8888 if you are calling from overseas. Be it report lost of credit card, or ATM card, AMbank has a dedicated customer service hotline to cater all enquires.

  8. AmAccess Biz allows you to access your account remotely, anytime and anywhere. It’s the easier, simpler and faster way to manage your business banking needs.

  9. Need assistance? Call our Customer Contact Centre daily from 7.00 a.m. to 11.00 p.m. at 03-2178 8888; Email us at customercare@ambankgroup.com; Send the enquiry via AmMail messaging feature within the AmOnline App; Read our FAQs here; OR Walk-in to any of our branches and our Customer Service Officers are ready to assist you.

  10. Jul 12, 2023 · The phone number to reach AMBank’s customer service is +603-2178 8888. 2)Availability: The AMBank customer service phone number operates during regular business hours. The typical operating hours are from Monday to Friday, between 9:00 a.m. and 6:00 p.m. (local time).

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