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  1. Get help for all your Astro TV & Fibre Internet enquiries - technical issues, billings & account management, latest promotions & offerings, FAQ and more.

  2. Submit your feedback form regarding Astro reconnection, disconnection, account maintenance, billing, product and services, technical issue, installation & more.

  3. Jul 8, 2023 · 1)Astro Customer Service Hotline: To speak directly with an Astro customer service representative, you can call their hotline at 1-300-82-3838. This hotline operates 24 hours a day, seven days a week, ensuring that you can seek assistance at any time.

  4. Find the nearest Astro branches - customer service center, experience store, kiosks and authorized retailers today! Got questions? Need technical support? Contact us now!

  5. Johor Bahru. No. 80 Jalan Molek 2/2, Taman Molek, 81100, Johor Bahru, Johor. Monday – Friday: 9:30am – 5:30pm Saturday: 9:30am – 2:00pm Sunday & PH: Closed. *During Ramadan, our operating hours are as follow: Monday – Friday: 9:00am – 5:00pm Saturday: 9:00am – 1:30pm Sunday & PH: Closed. Kota Kinabalu.

  6. Channel 200. WhatsApp by sending “Hi” to +603 9543 3838. Message our agents on our official Facebook and Twitter page. During the system upgrade, you may still continue to make payments via My Astro, pay.astro.com.my, online banking, JomPAY or over the counter (e.g., 7-11, Petrol Station, Pos Malaysia).

  7. Call to subscribe Astro Box Office Movies at 03 9543 3838 (8 am – 12 midnight) Sign up online at www.astro.com.my; Sign up via SMS; Type ABOM HEBAT Name ICNumber and send to 32888