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The Customer Service Charter (also referred to as Charter) was set up in ˜˚˛˛ with the intention to outline key commitments and service standards for all banks when providing service to customers. The Charter reiterates our commitment to deliver a high standard of customer service, aligned to our mission of Humanising Financial Services.
For inquiries or complaints, you may contact Maybank Customer Service hotline at (02) 8588 3888 or our toll-free number 1800 10 588 3888. Alternatively, you may also send an email to mpi.customerservice@maybank.com. You may also contact BSP at (02) 8708 7087 or consumeraffairs@bsp.gov.ph.
Important Information to Maybank Customer and how to contact Maybank
If you are still not able to receive Secure2u push notifications, contact our Customer Care hotline at 1-300-88-6688 (local) or 603-78443696 (overseas) for assistance. To read a more comprehensive FAQ, click here. For further assistance on issues not listed above, kindly reach out to our friendly customer service personnel online via Live Chat.
If you are facing any financial difficulty in servicing your overdue monthly payment for your credit/charge card, please do contact our Collection Department at the below telephone number or email us at colln@maybank.com.my. Menara Maybank: +603-2074 8090. Etiqa Twin Towers: +603-2633 9077. Mercu Maybank: +603-2630 1700
MAE by Maybank2u is a secure eWallet application for managing expenses and making cashless transactions and bill payments.
Feb 14, 2022 · Alternatively, you can also email us at mgcc@maybank.com.my or connect with us via live chat on the Maybank2u website. For any enquiries, please contact our Maybank Group Customer Care at 1-300-88-6688 (Malaysia) or + 603 7844 3696 (overseas).
