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3 days ago · In this article. Copilot is an AI assistant in Dynamics 365 Sales that helps sales teams be more productive and efficient in their daily work. It has a chat interface that sellers can use to get a quick summary of their opportunity and lead records, catch up on recent changes to their records, prepare for meetings, and read the latest news ...
5 days ago · Copilot in Dynamics 365 Customer Service helps agents to complete tasks related to conversations, cases, and email more easily. With the Copilot analytics dashboard, supervisors and customer service managers can identify the impact that Copilot has across their customer service operations. The system stores the copilot interaction data in the ...
3 days ago · Message extension plugins allow Microsoft Copilot for Microsoft 365 to interact with APIs from other software and services through a bot. With Copilot for Microsoft 365, you can: Search for the latest information or record. For example, the latest incident ticket or survey results. Summarize information based on multiple records.
4 days ago · Can Microsoft 365 Copilot use SharePoint pages and news to generate answers? Hi, We use SharePoint to share knowledge through SharePoint pages and news, but when I use the Copilot chat functionality, I don't get answers with content from SharePoint pages and news.
1 day ago · Version of the Copilot for Sales app in Microsoft Teams must be 1.0.9 or higher to generate meeting insights. For more information, click here. Use the meeting summary to review past conversations with customers, understand historical needs and sentiments, and highlight your commitments. Only you and any other sellers you invited to the meeting ...
3 days ago · Hello, I am not able to get a response from PowerAtomate triggered from run action in Copilot Studio to the topic that trigged the PA, I get either the system..
4 days ago · In outlook, as per today you have two ways of using copilot. 1) coach by copilot. 2) draft with Copilot. If you don't like the "coach" then, from the body of the email you need to start "draft with Copilot" and then you can give the prompt with all the context you want. NOTE that you can always give feedback to Microsoft by clicking :thumbs ...
