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Nov 8, 2023 · Answer. You can submit your refund request by clicking on the “ Chat with Bo ” icon or the chat bubble located at the bottom right of the Customer Support page. If you booked a flight with a travel agency, please contact your respective travel agency to facilitate with your refund request.
Nov 6, 2023 · As a travel agency, we have to adhere to the airline refund policy, whereby most LCCs do not offer a refundable fare. In due of the arrangement, your refund will be attendant on case to case basis, subject to the airline T&C. Airline cancellation and refund T&C links: Scoot: https://help.flyscoot.
Should the booking be unsuccessful, refund will be issued as follows:- 1) Credit Card - up to 24 hours 2) Online Banking - generally between 7 to 14 days, however, the refund processing time can vary from one merchant bank to another.
Feb 25, 2020 · For refunds due to flight cancellation or rescheduling by AirAsia, double payment or duplicate booking, the terminal fee or airport tax will be refunded to you together with the fare and other charges.
Jun 10, 2022 · SEPANG, 10 June2022 - Airlines across AirAsia Aviation Group Limited (AAAGL), the aviation arm of Capital A Group, today reaffirmed their commitment to resolve all refund requests caused by the ongoing effects of the pandemic as soon as possible.
Mar 17, 2020 · Step-by-Step Guide on How to Apply for Refund During the COVID-19 Outbreak. Step 1: On Airasia’s Customer Support Page, click the “Chat with AVA”. Step 2: Select “COVID-19”. Step 3: Select “AirAsia Philippines”. Step 4: Choose either “Credit Account” or “Move Flight” or “Full Refund” if your flight got canceled.
How can I check my travel voucher balance? You can check your travel voucher balance on the AirAsia MOVE. Launch the AirAsia MOVE and go to Account and click Travel vouchers . Your travel voucher details will be displayed as voucher number, voucher type, amount and expiry date.
