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  1. You can reach us at +603-2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) and our friendly customer service officer will assist you. You can also browse the sections below to learn more about the support that we provide.

  2. • Acknowledge the customer’s complaints /issues within 24 hours of a working day. • Communicate clearly on the complaint /issue. • Address the complaint /issue in an equitable, objective and timely manner by informing the customer on our decision no later than 14 calendar days from the date of the receipt of the complaint /issue.

  3. Talk to Us. Simply talk and have a chat. We welcome your feedback and inquiries. Live Chat Feedback. +603 2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) Facebook. Twitter. customercare@ambankgroup.com. For Collection Enquiry. +603 2054 6688. (Monday – Thursday, 8.45 a.m. to 5.45 p.m. / Friday, 8.45 a.m. to 4.45 p.m., except Public Holidays)

  4. You are encouraged to perform your banking transactions via AmOnline’s web or mobile app which is available 24/7. Any inconvenience caused is sincerely regretted and should you have any enquiries, kindly call our Contact Centre at 03-2178 8888, operational daily from 7.00 a.m. to 11.00 p.m.

  5. Acknowledge the customer’s complaints /issues within 24 hours of a working day. Communicate clearly on the complaint /issue. Address the complaint /issue in an equitable, objective and timely manner by informing the customer on our decision no later than 14 calendar days from the date of the receipt of the complaint /issue.

  6. AmBank Group Contact Centre Pusat Panggilan AmBank. Operation Hours/Waktu Operasi: 7.00 a.m. - 11.00 p.m. (Monday - Sunday) 7.00 a.m. - 11.00 p.m. (Isnin - Ahad) Tel: +603 2178 8888 Email/Emel: customercare@ambankgroup.com

  7. Jun 11, 2013 · If you need to get in touch with Ambank, contact their customer service centre at 1300 80 8888 (domestic) or +603 2178 8888 if you are calling from overseas. Be it report lost of credit card, or ATM card, AMbank has a dedicated customer service hotline to cater all enquires.

  8. Jul 12, 2023 · A: AmBank Customer Service is available 24 hours a day, 7 days a week to assist you with your queries and concerns. Q: How can I check my account balance? A: You can check your account balance by logging into your online banking account, using the AmOnline mobile app, or by contacting AmBank Customer Service.

  9. May 31, 2021 · In line with the announcement by the government on the Movement Control Order (MCO), our Contact Centre’s operating hours have been revised as per attached. For quicker and easier banking needs, you may logon to your AmOnline web or mobile app which available to you 24/7.

  10. key features. Your one-stop section for all your essential banking needs such as transfer money, pay bills, AmSecure authorisation and more, organised for faster access and convenience. ACCOUNTS.