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  1. Customer Portal is a secure website that provides our customers with a single point of access to their policy details such as making secured payments, perform policy transactions, claims and download policy; statements, notices and e-correspondences. It is available 24/7, 365 days a year.

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  3. We have 5 cashless payment options for you to choose from. 1. Customer Portal. Pay your Tokio Marine Life insurance premiums via our Customer Portal platform. Sign up as a user at our Customer Portal to pay online and manage your life insurance policy. Steps to access Customer Portal online payment. a.

  4. Registration of Customer Portal. 2. Login to Customer Portal. 3. Forgot Password. 4. Policy Enquiry. 5. Online Support.

  5. Welcome to the customer portal. le contact number and email address have been updated with our system. If you have not updated, please contact us at 03 2059 6188. Tokio Marine Life Insurance Malaysia Bhd. (457556-X) Licensed under the Financial Services Act 2013 and is regulated by Bank Negara Malaysia.

  6. Customer Portal is a web portal that enables you to view your life insurance policy details and perform online services securely whereas oneTokio is a mobile application designed for our customers to have a quick access to their policy details anytime.

  7. Other Identification No. Gender *. Date of Birth *. Please key in one of your Policy No. of which you are the Policy Owner. Policy No *. Mobile Phone No *. Mobile number format is invalid, please enter numeric character only. Please enter mobile phone number which was provided to us earlier. Email Address.

  8. Please Call us at 03-2603 3999 or email us at customercare@tokiomarinelife.com.my for any queries.

  9. Get in touch. Get expert advice. We don’t believe in scaring you into buying insurance, and our recommendation. See our history. A+ credit rating. In times of economic crisis, you can count on us to pay your claims and support. Fast and easy. We want things to be smooth for you. So we made our processes as simple as possible. We strive to be Good.

  10. Manage your policy according to your. schedule with services you need wherever.

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