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  1. HSBC Malaysia. Contact us. Need help? Chat with us now! For general enquiries, Chat with us through the 'CHAT' icon located on the bottom right of the page. AVA, our virtual assistant is available 24/7 to answer your general non-account related queries.

  2. Step 1: Call 03- 8321 8000 to enrol. Step 2: Authenticate yourself by entering your account credentials. Step 3: Create a unique Voice ID by saying "My voice is my password" in any of the below languages 3 to 5 times: English: "My voice is my password" Bahasa Malaysia: "Suara saya adalah kata laluan saya" Mandarin: “我的声音就是我的密码” You're all set!

  3. Contact us. Get in touch if you are having any issues with banking or have questions. Notices. Read all of our latest notices relating to our products and services. Important information. Access all important information about banking with HSBC Malaysia. Service Tax. More detailed information on how Service Tax may impact you.

  4. Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation. Our app lets you easily manage your banking needs using your smartphone: send money with DuitNow, pay bills, check your statements and more, anytime, anywhere.

  5. 603 8321 8888 (Local calling charges may apply) International Number Opening Hours (excluding public holidays): Monday - Friday 09:00-18:00 MYT (GMT +8) Contact us by e-mail

  6. Check out our list of branches and find the HSBC branch that is closest to you. Anti-fraud measures A new safety measure is coming to the Android version of the HSBC Malaysia Mobile Banking app.

  7. Find your nearest branch to ask about our products and services. Also use our ATMs and Express Banking machines for fast access to banking services.

  8. For account-related inquiries, you may chat with us through HSBC Malaysia Mobile Banking App (select ‘Profile’ > ‘Chat with Us’), Online Banking, or call our HSBC/HSBC Amanah Contact Centre. We will be sharing your data submitted in this form with our 3rd party service provider, General Microsystems Sdn Bhd (GMS) and Microsoft Azure ...

  9. Get banking and financial investment services including credit cards, internet and mobile banking, accounts, and loans online at HSBC Malaysia.

  10. With the HSBC Malaysia Mobile Banking App, you can easily manage your banking needs: send money with DuitNow and pay bills using smartphone anytime, anywhere.

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